Inspections

Inspections Frequent Questions

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1.00 - All Questions

• 1.01) What is the IVRS?

  The IVRS is an Interactive Voice Response System that can be accessed by dialing 407-742-0210.

  This automated telephone system allows 24-hour access to schedule inspections, cancel inspections, check inspection results, and obtain plan review status of your permit. The most recent addition to the IVRS allows you to have an electronically signed Certificate of Occupancy or Certificate of Completion faxed directly to your office through option #5.

  After you have obtained the proper permit(s) and you are ready to schedule your first inspection, you may do so by using our IVRS which is available 24 hours a day, 7 days a week.

• 1.02) When do I call for an Inspection?

  You may call an inspection in for the next day as long it is scheduled through the IVRS before 3:00 p.m. If the inspection is called in after 3:00 p.m. it will automatically be added on the calendar two days out. For example, if you call an inspection after 3:00 p.m. on Monday, the inspection will not be scheduled until Wednesday. Please keep in mind that weekends and governmental holidays are not considered work days.

• 1.03) How do I schedule an inspection?

  Call 407-742-0210 and the IVRS will guide you through the steps. You will need to have your permit number and your 4-digit inspection code(s) available.

• 1.04) Do I need a touch-tone phone to use the IVRS?

  Yes, you need use a touch-tone phone to use the IVRS.

  Note: If you are using a portable or cellular phone, make sure you have a clear connection to prevent any interruptions or problems when using the IVRS.

• 1.05) How do I cancel or re-schedule an inspection?

  Call 407-742-0210 and the IVRS will prompt you through the entire process. Once you have successfully gone through the system, you will be given a confirmation number.

• 1.06) Can I leave a message for the inspector?

  Yes, you can leave messages for inspectors when you schedule your inspection through the IVRS. Please call 407-742-0210 and use that menu option.

• 1.07) Can multiple inspections be schedule at one time through the IVRS?

  Yes, you will be given a confirmation number at the end of scheduling the inspections.

• 1.08) What do I need at the time of inspections?

  You will need to have a copy of your permit card and a set of the approved plans on site when the inspector arrives to do the inspection.