Public Information & Tours

Only United States Postal Service mail will be accepted; all others forms or postage will be refused. All inmates are granted the right to communicate or correspond with persons or organizations, subject only to the limitations necessary to maintain order and security.

All inmates are allowed to keep up to ten (10) photographs.

Written notification will be sent to the inmate when any mail is returned to sender.

Questionable contents of publications containing information or photos which could create staff or inmate safety concerns, jeopardize security or the orderly running of the facility shall be reviewed to determine the appropriateness of the publication. If it is determined that the publication shall be rejected, the item shall be returned to sender. Once a magazine publication has been deemed inappropriate, this publication shall be banned from the facility.

There is no limit to the amount of correspondence in which an inmate can send to whomever they wish, except as outlined below or when there is evidence of a threat to the safety and security of the facility.

Incoming Mail

Inmates of the Osceola County Corrections Department must have mail addressed to them in the following manner:

Inmate Name, Inmate # (if known)
Osceola County Corrections Department
400 Simpson Road
Kissimmee, Florida 34744

Additionally, inmates can receive letters using the ICS Solutions Website. ICSletters is a fast, easy and affordable way to send messages to family and friends who are being held at the Osceola County Correctional Facility. Visit www.Icsletters.com to learn more.

The Following Regulations Apply to All Incoming Mail

• The only enclosures permitted are greeting cards no larger than 8” x 10” and photographs, with the exception of Polaroids. Inmates may receive and keep photographs that are not gang related, sexually-oriented or a pictorial representation of nudity, and they must not exceed 4” x 6”. Pictorial representation of nudity is defined as any book, magazine, newspaper, periodical or photograph containing nudity. Sexually-oriented material is defined as any book, article, magazine, publication, written matter of any kind, drawing, etching, painting, photograph, picture, motion picture, film or sound recording that depicts sexual activity of human beings and/or animals, that exhibits uncovered human genitals or the pubic region in a lewd or lascivious manner, or that exhibits human male genitals in a discernible turgid state, even if opaquely covered.
• Postcards are acceptable.
• Stick-on decorations or address labels are not permitted in or on correspondence.
• Books and magazines will only be accepted if received from the publisher or mail or distributor. Hard-covered books are not permitted; however, if received will be placed into the inmate’s personal property.
• Sexually-oriented material or pictorial representations of nudity are not permitted.
• Packages shall not be permitted unless previously approved by the Administration.
• Newspaper clippings, greeting cards containing non- paper parts and all non-paper items are not permitted.
• All non-privileged mail is opened and checked for contraband before delivery. Privileged mail shall be opened and inspected in front of the inmate before it is delivered.