Frequently Asked Questions

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1.00 - General Questions

• 1.01) Can I call the Information Technology division for service to my home computer?

  No. The IT division only provides technical support and service to other units within the Osceola County government.

• 1.02) What does the Information Technology division do?

  Simply put, we keep the county's computers running. In addition to providing hardware and software support to the county, we also develop and maintain custom applications that allow many of the county's employees to get their work done. On top of that, we design, develop, and maintain Osceola.org in order to keep the public informed and up-to-date.

2.00 - Website Questions

• 2.01) How can I send in any comments I have about the website itself?

  We have provided you with a form that allows you to send us any comments, concerns or complaints about the website. You can reach it by clicking here.

• 2.02) What should I do if I cannot find what I'm looking for?

  If you cannot find a piece of information, try using the search box in the top left hand of any screen. If you still cannot find what you are looking for, email osceola@osceola.org and we'll do our best to try and direct your question to the right person or department.

• 2.03) Who do I contact if Im having problems with the website?

  You can contact the Webmaster at webmaster@osceola.org for any technical questions or errors that come up.