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Osceola Sectional Hero
Correctional Facility
(407) 742-4444
402 Simpson Rd
Kissimmee, FL 34744


The Osceola County Department of Corrections has many different divisions that cover a wide variety of functions.

Financial Services Division

The Financial Services is comprised of a team of individuals who provide customer service, purchasing, payroll and financial support to all of the Corrections Department.

Health Services Division

The Osceola County Corrections Department Medical Division provides medical, psychiatric and dental care to the inmates. Since November 15, 2014, Armor Correctional Health Services has been contracted to provide these services to the inmate population. For more information, please visit their website at

Inmate Services Division

The Inmate Services Division consists of the following departments:

  • Bonds and Dockets
  • Inmate Records
  • Court Services
  • Pretrial Release
  • Home Confinement
  • Classification
  • Inmate Programs
  • Chaplain
  • Forensic Drug Lab

Internal Affairs Division

The Internal Affairs Unit investigates all complaints regarding misconduct of staff and violation of departmental rules and regulations.

Security Operations Division

The Security Operations Division includes Booking.  The Division is commanded by the Operations Captain who answers to the Major.

The Osceola County Corrections Department houses pre- and post-sentenced adult inmates as well as pre- and post-sentenced juvenile inmates being tried as adults. Custody classifications range from minimum to maximum-security and high risk.


The Booking and Intake Section operates on 12-hour shifts, 24 hours a day, seven days a week. Each shift processes inmates from a multitude of Law Enforcement Agencies, ranging from local police departments and the Sheriff’s Office, to state and federal agencies.

The processing of an arrestee is extensive and time consuming. The booking process includes the completion of a medical assessment to determine the medical needs an inmate may have. Personal information, charges, holds, personal property and monies that the arrestee was arrested with are entered into the Jail Management System.

Additionally, inmates are photographed and fingerprinted for identification verification. All inmates with new charges must be seen in an Initial Appearance (IA) Court within twenty-four hours of arrest, as mandated by law. In 2014, there were 13,101 inmates booked into the Osceola County Jail.

Correctional Facility Security

The primary role of the Security Division to ensure the care, custody and control of inmates incarcerated at the Osceola County Corrections Department. This includes securing the housing of the inmates, directing the movement of inmates throughout the facility and observing inmate activities. The Security Division is comprised of four 12-hour shifts which are designated as Alpha, Bravo, Charlie, and Delta. Each shift is staffed with two Lieutenants, three Sergeants and five Corporals who are assigned supervisory duties within the jail.

Support Division

The Support Operations Division encompasses a wide variety of units responsible for the everyday function of services required throughout the facility. These services include monitoring compliance with accreditation and Florida Model Jail standards, implementing the county's multi-jurisdictional alcohol testing program and:

  • Training and Staff Development (Accreditation, Compliance Monitoring, Procedure Development)
  • Inmate Affairs
  • Court Holding and Transportation
  • Facility Support (Emergency Management, Facility Key Control, Grounds Maintenance)
  • Inmate Support (Visitation, Laundry, Mail Room)
  • Contract Monitoring (Commissary Services, Kitchen, Inmate Telephones)