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Home | Agencies & Departments | Human Resources
Administration Bldg. - Human Resources
M - F: 8:00am - 5:00pm
(407) 742-1200
1 Courthouse Sq,
Suite 4200
Kissimmee, FL 34741

Human Resources

Through strategic partnerships and collaboration, the Human Resources Department recruits, develops and retains a high performing and diverse workforce.  We seek to foster a healthy, safe, and productive work environment in order to maximize individual and organizational potential and position Osceola County as an employer of choice.

The Human Resources Department provides Countywide centralized management and oversight for activities associated with recruitment and selection, labor and employee  relations, disciplinary process, investigations and grievances, compliance, staff development and training, employee benefits and risk management services.

Organizationally, the Department is divided into four major program areas with one administrative unity responsible for department administrative and business function, budgeting, strategic planning, research and development. 

Employee/Labor Relations & Staffing is responsible for all aspects of the employer-employee relationship in the workplace, including recruitment and selection, on-boarding, disciplinary actions, grievances, labor contract administration and interpretation, administrative investigations, policy development, performance management, leave management, and training & development.

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Benefits and HRIS is responsible for the day- to- day oversight of the county's Health, Dental, Vision, STD, LTD, Life Insurance, EAP, Florida Retirement System (FRS), Deferred Compensation, Flexible Spending Account, COBRA, Wellness, and other related programs. This Office is also responsible for the daily activities of the Human Resources Information Systems (HRIS) to include management and maintenance of all County employee Human Resources data; managing any and all personnel changes within the Finance Enterprise system; the production of reports that analyze employee personnel data, and processing all new position creations and position updates. Through detailed data and systems maintenance, the HRIS’s services are critical elements in providing accurate information to both internal and external customers.

Risk Management and Safety is responsible for administering the County’s self-insurance programs for workers’ compensation, general liability, automobile liability and property claims.  This Section is also charged with developing and implementing the County’s safety programs to reduce accidents and injuries through training, inspections and regulatory compliance.

Diversity, Inclusion and Equal Opportunity is responsible for the development, coordination and implementation of County initiatives in areas relating to Equal Employment Opportunity, Title II of the Americans with Disabilities Act, County's Civil Rights program, Disadvantaged Business Enterprise (DBE), Small Business Enterprise (SBE) programs and Diversity.