Live Chat Some County offices are temporarily closed. Read more
Home | Events | Effective Strategies for Communicating with the Deaf/Hard of Hearing for First Responders & Healthcare Professionals

Effective Strategies for Communicating with the Deaf/Hard of Hearing for First Responders & Healthcare Professionals

 
Agency/Department Emergency Management
Start September 20, 2018 8:00 am
End September 20, 2018 5:00 pm
Location Emergency Operations Center - Incident Command Center (ICC)
2586 Partin Settlement Road Kissimmee, FL 34744

This 16-hour workshop is an interactive presentation with hands-on activities led by two professional instructors who are deaf or hard of hearing with extensive experience in public safety. Participants will be able to demonstrate effective strategies of communication with people who are deaf or hard of hearing by:

  • Explaining how effective communication reduces trauma to victims during events, emergencies, or disasters;
  • Outlining effective communication prior to, during, and after incidents of public safety involving including those with other access and functional needs;
  • Comparing various sub-groups and their communication needs;
  • Recognizing and avoiding legal and safety missteps;
  • Demonstrating how to deal with stress from communication barriers when assisting people who are deaf or hard of hearing.