Office of Audit and Operational Improvement

The Office of Audit and Operational Improvement (AOI) was established to provide consulting and advisory services to County departments including facilitation of process mapping and business process improvements.

Our goal is to provide objective analysis, findings, and conclusions to assist management and those charged with governance and oversight with, among other things, compliance, risk reduction, cost reduction, revenue growth, and efficiency.

Contact Us

Office of Audit and Operational Improvement
1 Courthouse Square, Suite 4500
Kissimmee FL 34741

kaye.dover@osceola.org
407-742-6403

jamie.rowland@osceola.org
407-742-6404