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Correctional Facility
(407) 742-4444
402 Simpson Rd
Kissimmee, FL 34744

Public Information & Tours

Departmental Facility Tour Request

Osceola County Corrections Department provides educational tours for:

  • Criminal justice agencies;
  • College and university classes;
  • Law enforcement and corrections academies, and;
  • Professional and community organizations

Tour participants must undergo a background check before being allowed to enter the facility. Individuals with felonies on their record within the last 20 years are ineligible. At the discretion of the Security Captain, certain misdemeanors will also result in ineligibility. Participants must adhere to a strict dress code, including:

  • No spandex or tight fitting clothes;
  • No tank tops;
  • No revealing clothing;
  • No torn clothing;
  • No open-toe shoes;
  • Shorts or skirts must not be more than 3” above knees; and
  • No backpacks or purses.

Participants will need a valid photo ID. Only an ID and car keys are permitted inside the facility. Participants are encouraged to leave any other belongings inside their vehicle. Subject to availability, a limited number of lockers are available in the lobby.

Tours are scheduled Monday through Friday, 9:00 AM to 3:00 PM, and dependent on staffing availability.
If you are interested in scheduling a tour of the facility, you can contact the Security Division by phone: 407-742-4345 or 407-742-4521; or by email:

Inmate Media Interview Request Form

If you are a member of the media and you are interested in obtaining an interview with an inmate of the Osceola County Correctional Facility, you will first need to submit a Media Interview Consent Form.

Click the "Media Interview Consent Form" link to fill this form out online.

Public Information Requests

Please click the Public Information Request Form in order to submit a request online. For additional information, please review the requirements below:

If you are a member of the media and require information, please contact Hope Hicka, the Public Safety Information Specialist. She can be reached Monday through Friday from 7:30 AM to 4:30 PM at 407-742-4591 or by email at Routine record requests will only be processed during normal business hours. In case of emergency or breaking news, she can also be reached at 321-624-1027.

If you are a member of the public and require information, please contact the Records Technician at 407-742-4411.