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Coronavirus (COVID-19) Information

As Osceola County continues to respond to COVID-19, the Osceola County Administration Building and some other County facilities are temporarily closed to the public. Our staff continues to serve the public and many County services are available online and via phone.

County recovery efforts are based on updates from the Governor’s office regarding a phased re-opening approach. Beginning on Friday, September 25, the State entered Phase 3 of the Governor’s “Safe. Smart. Step-by-Step.” Plan for Florida’s Recovery.

The County continues to have an emergency order in place that requires all people working, living, visiting or doing business in Osceola County to wear face coverings while in public places.

In light of increased cases, it is important to remind all businesses operating in Osceola that they are expected to comply with local emergency orders, including requiring both staff and patrons to follow the local face covering order, and abide by appropriate guidance from the “Safe. Smart. Step-by-Step.” Plan for Florida’s Recovery as well as the Centers of Disease Control including social distancing and enhanced sanitation practices.

The CARES Act Stimulus Bill has been signed into law.
Click here to see what’s included in the bill.

CDC Issues Foreclosure / Eviction Moratorium through December 31

The Centers for Disease Control and Prevention Director Dr. Robert Redfield signed a declaration determining that the evictions of tenants could be detrimental to public health control measures to slow the spread of COVID-19.

This Order does not relieve any individual of any obligation to pay rent, make a housing payment, or comply with any other obligation that the individual may have under a tenancy, lease, or similar contract. Nothing in this Order precludes the charging or collecting of fees, penalties, or interest as a result of the failure to pay rent or other housing payment on a timely basis, under the terms of any applicable contract.

Click here for more information on the order.

Also, find the CDC’s Declaration Form here.

Osceola County Mandatory Face Coverings

Osceola County has enacted an emergency ordinance that requires all people working, living, visiting or doing business in Osceola County to wear face coverings while in public places until further notice, with defined exceptions. Please review these Frequently Asked Questions for additional information.

A face covering, according to guidance from the Florida Department of Health and the Centers for Disease Control and Prevention, can help stop the spread of the disease, especially if someone is asymptomatic. Face coverings should be a uniform piece of material that securely covers a person’s nose and mouth and remains affixed in place without the use of one’s hands. Examples include bandanas, t-shirts, scarves, or any other piece of cloth.


The following exemptions are cited in the order:

  • Persons under the age of two years
  • Persons for whom a face covering would cause impairment due to an existing health condition
  • Persons working in a profession who do not have any face-to- face interactions with the public
  • Persons working in a profession where use of a face covering will not be compatible with the duties of the profession
  • Persons exercising, while observing social distancing in accordance with the CDC guidelines

Learn more about the importance of using face coverings and how to make your own at home:

CDC Information for Face Coverings and How to Make Coverings at Home (Sew and No Sew)

(This new ordinance mirrors a similar action taken by the Executive Policy Group since April 13, but adds penalties for noncompliance.)


Governor DeSantis issued a new Executive Order (#20-211) on August 31, preventing foreclosure and final eviction actions for non-payment through September 1, 2020. Please note, this Order does NOT forgive or waive payments due during this time. All monies owed for mortgage or rent payments are still owed according to contracts. (Executive Order #20-211 extends previous Executive Order #20-180.)


On Wednesday, May 20, the State of Florida approved Osceola County’s plan to reopen the vacation rental home industry. County leadership sent Gov. Ron DeSantis the County’s plan on Friday, May 15, and State Department of Business and Professional Regulation (DPBR) Secretary Halsey Beshears gave the approval to re-open via e-mail shortly before 4 p.m. Wednesday. Vacation rentals must follow the plan established and approved that features updated guidelines for the health and safety of employees and guests. Learn more about the approval to re-open here.


The Centers for Disease Control and Prevention (CDC) released a set of one-page decision tools to provide health and safety guidelines for reopening key sectors.

Access these tools from the CDC here:


In collaboration with federal, state and local agencies, Osceola County has compiled the following briefing dashboard for citizens to find important data being tracked in the continuing response to the COVID-19 pandemic.

Osceola County, Florida COVID-19 Leadership Briefing Dashboard

Note: Osceola County is not responsible for the accuracy and timeliness of the data contained in the dashboard. We make every possible attempt to ensure the accuracy and availability. Please be aware the data sources may be delayed due to third-party reporting.


Osceola County Government’s Emergency Operations Center is activated at Level 2 in response to Coronavirus (COVID-19). At this time, official are continuing to coordinate with local, state and federal agencies to ensure resources are available and distributed in support of our community’s health needs and to minimize the spread of the virus.

On March 1, 2020, Governor Ron DeSantis issued an Executive Order directing a Public Health Emergency and statewide response for Coronavirus Disease. Declaring a State of Emergency is a common proactive practice that allows state resources and personnel to respond to any incidents.

To better serve and assist residents regarding concerns about the Coronavirus (COVID-19), the Florida Department of Health has established a Call Center to answer general questions residents and visitors may have. The phone number is 407-723-5004. The General Questions Call Center is available Monday through Friday, 8 a.m. to 5 p.m.

Please visit for current updates.

The Florida Department of Health's dedicated COVID-19 Call Center is 1-866-779-6121. The Call Center is available 24/7. Residents can also send questions via email at

Note: The Florida Department of Health is the lead agency monitoring infectious disease within the state of Florida. Osceola County Government is taking proactive steps to provide support to health officials and to follow DOH and CDC guidance.


Though much information is available on this site, the Osceola County Citizen Information Center hotline is active for residents that have specific questions or need to speak with an Osceola County representative about local agencies or resources during the COVID-19 crisis.

This service is available at 407-742-0000, and is open from 8 a.m. through 5 p.m., Monday through Friday.

NOTE: Questions regarding testing and medical care for coronavirus should be directed to the Florida Department of Health.

Stop the Spread of Germs

Residents and visitors in Osceola County are asked to stay diligent with their personal health. There are simple everyday preventive actions to help prevent the spread of respiratory viruses. These include:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your mouth and nose with a tissue when you cough or sneeze.
  • Avoid close contact with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces.
  • Stay home if you are sick, except to get medical care.
You can help prevent the spread of respiratory illness with these actions. Avoid close contact with people who are sick. Avoid touching your eyes, nose and mouth. Wash hands often with soap and water for at least 20 seconds.

More information can be found on the CDC's webpage.


What you need to know:

What to do if you are sick:

Symptoms and What To Do If You Are Sick

Wondering if you should you be tested for Coronavirus (COVID-19)? The Centers for Disease Control and Prevention offer a Coronavirus Self-Checker online, which is a simple guide to help you make decisions about seeking appropriate medical care. Find the information at

This online checker does not replace the judgment of healthcare professionals or the performance of any clinical assessment. Patients with COVID-19 have experienced mild to severe respiratory illness, and the symptoms can include fever, cough and shortness of breath, and may appear 2-14 days after exposure. Residents who suspect that they are infected with the virus that causes COVID-19 should contact their healthcare provider immediately and isolate themselves from others.

Symptoms can include fever, cough, and shortness of breath. Symptoms may appear 2-14 days after exposure. If you have been in China or in close contact with someone with confirmed COVID-19 in the past 2 weeks and develop symptoms, call your doctor.

Residents who suspect that they are infected with the virus that causes COVID-19, should contact their healthcare provider immediately. Those residents should restrict activities outside of their home, except for getting medical care. Do not go to work, school, or public areas. Avoid using public transportation, ride-sharing, or taxis.

More information can be found on the CDC's webpage.