A burn ban is now in effect for unincorporated Osceola County.
Managing your Fire Rescue & EMS billing is straightforward with multiple payment options available. Choose the method that best suits your needs: online, by phone, or via mail. For detailed instructions on each payment method, click on the tabs below to explore step-by-step guides for each option.
Go to the Fire Rescue & EMS payment portal page.
Enter your account or invoice number and zip code as shown on your bill.
Review your bill details to ensure accuracy.
Select your preferred payment method and provide your payment details.
Payments can be made with:
Review your payment information and confirm the transaction.
Payments made before 8:00 p.m. EST will be processed by the next business day.
After completing your payment, print or save your payment confirmation for your records.
An email is required for online payments. If you do not have an email, please pay your bill over the phone or by sending a check via mail.
Please call Osceola County Fire Rescue & EMS's automated bill payment system services at 1-866-598-9808.
For English services, press 1. For Spanish services, press 2.
Enter your account number followed by the # key as shown on your bill.
Review your bill details and account number to ensure accuracy.
Your bill can only be paid by check only via mail.
Please issue check to: Osceola County Fire Rescue
Mail to:
Osceola County Fire Rescue 2586 Partin Settlement Road Kissimmee, FL 34744
Please contact Fire Administration at 407-742-7000 for Fire Incident Reports and EMS records.
Your account number will be located on your Ambulance Billing Statement or Department Invoice.
You will receive a billing statement in the mail several weeks after your incident. This statement includes an insurance information form. You can complete this form and mail to:
Osceola County Fire Rescue 2586 Partin Settlement Rd. Kissimmee, FL 34744
A completed form can be fax to: 305-428-5385.
Or, you can go online to ambulancebilling.com to submit your insurance information.
Insurance companies will normally cover the fees for medically necessary ambulance transportation. Medicare and Medicaid require that all ambulance transportation be medically necessary or they will not pay. Should this occur, you will be responsible for the complete bill.
If the balance on an account remains unpaid the account will be sent to an outside collection agency.
Fire Rescue & EMS Office 2586 Partin Settlement Rd. Kissimmee, FL 34744
Monday - Friday 8 a.m. - 5 p.m.
Phone 407-742-7000
Email OsceolaFireRescue@osceola.org
Fire Rescue and EMS Services