Please be aware anonymous code complaints are no longer accepted per Florida Senate Bill 60 (SB 60). We require the full name and address of the complainant before an investigation can be begin. Any information you provide will be available as public record.
Common code violations
Before reaching out to us, double check that the address of the location is not within City of Kissimmee or City of St. Cloud boundaries.
1. Go to https://search.property-appraiser.org/Search/MainSearch
2. Enter the address in the Property Address box and click Search.
3. A list of results will appear. Click on the property address to open its details.
4. Review the Tax District section:
100 - City of St. Cloud, contact their Code Enforcement office
200 - City of Kissimmee, contact their Code Enforcement office
300 - Osceola County, proceed with reporting the issue to us
Click the button below to open our service request portal.
Open the Citizen Action Center
Click the Requests button at the center bottom of the screen, and then select Create a request.
If you already have an account, please login. If you don't already have an account, you must create one. Per Florida Statute 162.21, we cannot investigate anonymous complaints.
After you log in, complete the details for your code complaint.
For Report Type, choose Code Enforcement.
Continue completing the necessary details and click Submit.
You will receive updates on your report through the portal & by email.
Email LotMow@osceola.org with your full name, your address, and the physical address of the potential violation.
Note: Pursuant to Florida Statutes 162.21(3)(b) and 166.0415, we cannot investigate anonymous complaints unless the violation poses an imminent threat to public health, safety, or welfare and/or imminent destruction of habitat or sensitive environmental resources.
Call 407-742-0400 and provide your full name, your address, and the physical address of the potential violation.
You may find our Codes and Ordinances here: https://library.municode.com/fl/osceola_county/codes/code_of_ordinances
Unfortunately the County does not regulate this and is unable to assist because it is a civil matter.
Unfortunately Osceola County does not have a department that can assist as this is regulated by the State under the Landlord and Tenant Florida State Statute.
You will need to file with the The Clerk of Courts Civil Division. You may also contact the Florida Department of Health with any concerns at (407) 742-8605.
A County Code Enforcement officer can investigate your request during normal business hours, unless a pre-arranged after-hours inspection is scheduled. You can request this by calling 407-742-0400.
Otherwise, all after-hour noise complaints must be made to the Sheriff’s office at 407-348-2222.
Osceola County Code Enforcement can assist. Please submit your request through our Citizen Action Center portal, or call 407-742-0400.
If outside of normal business hours (8 a.m. - 5 p.m.), please contact the Osceola County Sheriff’s office at 407-348-2222.
You can check on the status of a complaint by visiting permits.osceola.org > Search > Enforcement Search.
You may also call our Code Enforcement office at 407-742- 0400. Please have your BCT number or address of the complaint available.