Office of Audit and Operational Improvement

Colorful gears

The Office of Audit and Operational Improvement (AOI) provides consulting and advisory services to Osceola County departments. This includes facilitating process mapping and business process improvements.

Our goal is to provide objective analysis, findings, and conclusions. This helps management and those charged with governance and oversight in areas such as compliance, risk reduction, cost reduction, revenue growth, and efficiency.

Department Head

Jamie L. Rowland, CIA, CGAP